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A process is a series of steps that change a situation from one condition to another condition.
Anger, conflict unresolved, uncertainty, shattered or threatened relationships.
Relief, conflict resolved, a mutual understanding and contract, good (at least better) relationships.
1. Convening - Arranging and bringing the parties to the table 2. Opening
- Providing a "Blueprint" by setting the tone and framework... 3. Communicating - Coming to a mutual understanding of the issues, interests, and possible solutions 4. Negotiating - Exploring solutions and combinations, give-and-take, approaching resolution 5. Closing - Bridging final differences, securing the agreement, setting the stage for the future
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